How to make a return

How to Make a Return

For detailed information about our return process, please read our Return Policy.

To initiate a return, follow these simple steps:

  1. Contact Us:
    Email us at medusaessentials@gmail.com.

  2. Provide Details:

    • Include your order number.
    • Specify the product(s) you wish to return.
  3. Receive Your Return Label:
    We’ll email you a return label to make the process as smooth as possible.

If you have any questions, feel free to reach out to us—we’re here to help!

Please note that it may take up to 2–4 business days for us to respond on email, as we are currently experiencing a high volume of inquiries.